Help with converting, saving, and MP3 Converter Pro.
Have a question or a file that won't convert? Email us and we'll get back to you.
info@cammstudios.comAfter converting, tap Save to Files and choose a folder, such as one in iCloud Drive or On My iPhone. MP3s left only inside the app are removed if you delete it.
Bought MP3 Converter Pro before? Open the app, go to Settings, and tap Restore Purchases.
MP3 Converter converts audio files, and the sound from videos, when the audio is AAC in mono or stereo at 44.1 kHz or 48 kHz. That includes most iPhone videos and M4A files.
Protected (DRM) media and audio in other codecs are not supported.
Choose audio files from the Files app, or videos from Photos. For Photos, the app uses Apple's photo picker, so it only receives the videos you select.
Conversion runs on your iPhone while MP3 Converter is open. Keep the app open and your iPhone unlocked until your MP3 is ready. If a conversion is interrupted, open the app again and resume it from Jobs.
After converting, tap Save to Files, then choose a folder, for example in iCloud Drive or On My iPhone. You can also use Share to send a copy to another app.
MP3s kept only inside MP3 Converter are not included in iCloud or iTunes backups and are removed if you delete the app, so save any MP3 you want to keep.
MP3 Converter Pro is an optional one-time purchase, not a subscription. It unlocks batch conversion, encoding settings, presets, and text tags. Converting one file at a time is free.
Open MP3 Converter, go to Settings, and tap Restore Purchases. Make sure you're signed in with the same Apple Account you used to buy Pro. Restoring brings back your Pro access, not your converted files.
Refunds are handled by Apple. Visit reportaproblem.apple.com, sign in with your Apple Account, find the purchase, and request a refund.
No. Conversion happens entirely on your iPhone, and your media is never uploaded to Camm Studios or any server. A copy leaves the app only when you save or share it somewhere you choose. Read the Privacy Policy for details.
Analytics are off by default. You can turn them on or off at any time in the app's Settings.
Email us at info@cammstudios.com. If a file won't convert, tell us where it came from and what happened.